A role-based CRM for legal case and document workflows
MRACRM is a private CRM for a legal company with case management, document workflows, task assignment and reporting.
What the product needed to solve
The team needed one internal place to manage cases, documents, assignments and reports with different permissions for operators and managers.
- Structured the interface around case state, documents and assigned work.
- Defined operator and manager roles with separate access boundaries.
- Kept process automation and exports close to the data that the team uses every day.
- Focused the system on operational clarity instead of a generic CRM feature list.
The implemented product layer
Case and document management
Role-based access control
Task assignment and process automation
Reporting and regulatory data exports
How the system was organized
The recorded project stack includes Flutter, authentication and RBAC, plus document management. The core architectural concern was permission-aware workflow state, not only CRUD screens.
The result is a private internal system that gives the team a structured operating layer for legal work.
Evidence boundary
- The product is private, so screenshots and public operational metrics are limited.
- The page describes the implemented scope without exposing client data.
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